Meet Team Persuadables®

The Persuadables® are on a quest to help marketers and brand managers make informed business decisions and grow their brands.

Charles Miller
Charles Miller
President & CEO

Charles started his post-college career at Power Media Corporation (which would later evolve into Persuadable Research Corporation) in 1999 in business development. Armed with little more than a phone book and a niche marketing research study focused on habitual media behaviors, he charged into the world of advertising agencies and marketers.

As we built relationships with marketers and advertising agencies, we received requests to go beyond researching media behaviors by defining Persuadables and understanding their relationships with brands. In 2004, Charles was promoted to VP of Sales and led our evolution into a full-service marketing research company, tripling the business in 5 years.

In 2012, Charles prepared a business plan and struck a deal to buy Persuadable Research. On January 1st, 2013, he took the reigns as President & CEO of the company. Charles loves people and takes great pride in watching the PRC team pull together to exceed expectations. He thrives on happy clients and insights that clearly reveal a path forward for brands. Prime Directive: "Do the right thing for the research, for the client, and for us. In that order."


  • Convinced Townes Winston Osborn to marry him.
  • BA Western Carolina University in English Literature (Summa Cum Laude)
  • CHPA Marketing Conference Committee 2018-20
  • Speaker CHPA President’s Forum 2019
  • CHPA Business Development Committee 2010-16
  • Guest Lecturer Marquette University 2009, 2018
  • 2014 AHRMA Sound of Singles 2 National Road Racing Champion
  • Martian Marathon
  • Tough Mudder Michigan
  • Olathe 1/2 Marathon 2x
  • Crim 10 Mile ('10-19)

Julie Close
Julie Close
Director of Finance & Marketing

Julie has been with Persuadable Research since 2012. She has a BA in Business Administration & Finance and has served in a variety of administrative, financial & marketing roles throughout her career, in both the non-profit and for-profit sectors.

As Director of Finance & Marketing, she keeps her eye on the bottom line, as well as ensuring PRC's public presence stays current and relevant. Her most recent gigantic task was managing Persuadable Research's website transition to a "mobile-ready" platform. As strategic thinker and outside-the-box problem solver, the most motivating words for Julie are, "It can't be done."

Julie lives in Michigan with her husband & college sweetheart, Steve. When she is not at Persuadable Research, she serves in her church as an ordained Elder. She is a "coffee snob," enjoys home renovation, landscaping and making music with her favorite people (her family). Julie loves cooking, camping, cats, and alliteration. She hates iced tea, olives, bad coffee and bad music. She wants to be a storm chaser when she grows up.

Julie's motto: "If it's going to be funny later... it might as well be funny now."

Erika Herrin
Erika Herrin
Research Project Manager

Erika has been working as a Research Project Manager at Persuadable Research since 2013. Prior to working in market research, Erika spent ten years at Verizon as a Financial Analyst, reporting and planning both revenue and expense.

As a project manager, she enjoys survey development and organizing the final data for each project. Her favorite types of projects to manage include concept tests and category awareness and usage studies.

Erika graduated from The University of Georgia with a BBA in International Business. She is married to her college sweetheart and lives in Georgia with their three children. When she not working or shuttling kids around town, Erika is an avid runner having completed 1 marathon and 13 half marathons. She also enjoys watching college football, baking with her kids and reading.


Some Magical Numbers About Us

1,845 - Research Projects (since 2006)
94,898 - PowerPoint Slides
5,492,002 - Cups Of Coffee
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